How To Handle a Credit Card Dispute

If you have ever reviewed your credit card statements and you see a charge that you did not authorize, you should contact your bank as soon as possible and ask them to remove it from your statement. However, in certain cases, there could be a dispute between the merchant and your credit card company. This scenario is called filing a credit card dispute and it will require you to have your credit card distributor to fight the charge for you.

In this guide, we will breakdown everything you need to know about how to handle a credit card dispute.

If you have noticed an authorized charge on your statement and notified your credit card company, the company will then take action and dispute the charge. When a banking company disputes a charge, your provider will withhold the amount in question from the business for a certain period of time with an explanation for the chargeback.

During this time, the business that got disputed will have a chance to review the complaint and prove if the charge was a valid charge or not. If the business fails to provide proof of purchase such as a signed receipt, then the business will lose the dispute and you will receive your  money back.

After the grace period  is over, if the business provided proof, then the credit card company will review the documents and determine whether or not the chargeback is necessary.

What Charges Can You Dispute?

Listed below are a few examples of credit card charges you could dispute:

• Billed for something you never got
• Accidentally charged multiple times
• Your refund never came in after agreed upon
• Charged for something you did not accept
• Item not delivered
• Incorrect date or amount charged
• Any unauthorized  transaction

How To Dispute A Credit Card Charge

• Contact your credit card provider via phone or email or through your  banking app to notify them of unauthorized charge
• Provide the necessary details of transactions needed to credit card provider
• Provide the reason for dispute and any evidence you have to support your case.
• You will then receive an acknowledgement of the dispute from the card provider within 30 days of initiating the dispute.

After you initiate the dispute, your credit card provider will take care of all the issues or problems left and keep in mind that your consumer rights are legally protected.

How Long Do You Have To Dispute a Charge