Using a Discover Gift Card FAQ: If you’ve recently been gifted, bought, or received a Discover Gift Card, you probably have a few questions such as  what is a Discover Gift Card, how can you activate it, where can you use it, and such. In this post, we have compiled a list of frequently asked questions (FAQs) to provide a solution to your questions.

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Using a Discover Gift Card FAQ

• What is a Discover Gift Card? – Using a Discover Gift Card FAQ
  • A Discover Gift Card is a prepaid stored-value card that may be used for purchases at millions of locations in the U.S. where Discover Cards are accepted–including online and in stores.
• Can I still purchase a Discover Gift Card? – Using a Discover Gift Card FAQ
  • Sales of Discover Gift Card have ended as of April 30^th 2015. All Discover Gift Cards issued prior to April 30^th, 2015 can continue to be used for purchases anywhere Discover is accepted per the gift card’s terms and conditions.
• How do I activate my Discover Gift Card? – Using a Discover Gift Card FAQ
  • Click the link to Activate your Discover Gift Card or call us toll free at 1-866-522-7026. Make sure to sign the back of the Gift Card before making your first purchase. Once you activate your Gift Card you can begin using it right away.
• Who should I contact if I am having issues with the website?
  • If you are having trouble with the Discover Gift Card site, contact Customer Service.
• Can I use a Discover Gift Card if my purchase is more than the amount on the card?
  • If a purchase is more than the amount on the gift card, tell the cashier the amount on the card, swipe it and press “credit.” It is important to know the balance on your Card for this reason. Then use an alternative form of payment, like cash, to complete the purchase. (This is known as “split tender.”)
• What is the difference between the valid thru date and the expiration date?
  • Your gift card does not expire nor do the funds. The “valid thru” date shown on the front of your gift card allows your card to be used for Internet or mail/telephone order merchants. If you want to use your card online after the “valid thru” date, call Customer Service at 1-866-522-7026 for a replacement card free of charge.
• How do I use my card to make a purchase? – Using a Discover Gift Card FAQ
  • Discover Gift Cards work similar to a prepaid credit card so when you or the cashier swipes the card, press “credit” to continue with your purchase. If you are making a purchase over the amount on the gift card, inform the cashier the exact balance left on your card. You will have to use an alternative form of payment to complete the transaction.
• Where can I use my Discover Gift Card? – Using a Discover Gift Card FAQ
  • You can use Discover Gift Cards at most U.S.-based merchants who accept Discover Cards. You cannot use Discover Gift Cards at ATMs, check-cashing agencies and certain locations where an authorization may be attempted for an amount that exceeds the value of the card (e.g., pay-at-the-pump gas stations).
• Can I use my gift card online? – Using a Discover Gift Card FAQ
  • Yes, you can use your gift card online with some exceptions. If your Gift Card was not initially sent to your mailing address, some online merchants may decline the transactions based on their address verification process. If you would like to update the address associated with the gift card, contact Customer Service or call toll-free 1-866-522-7026.
• How do I use my gift card at restaurants, gas stations, hotels or for travel?
  • For pay-at-the-pump gas stations, payment must be made inside.
  • Many restaurants preauthorize an amount up to 25% more than the meal to cover tips. A Gift Card might be declined if its value is less than the cost of the meal + 25%
  • Not all car rental agencies and hotels accept gift cards; contact the merchant directly before using your gift card there.
• Can I get cash from my gift card? – Using a Discover Gift Card FAQ
  • Your Gift Card cannot be redeemed for cash.
• How can I check the balance on my Discover Gift Card? – Using a Discover Gift Card FAQ
  • You can check your balance on the Discover Gift Cards page or by calling Customer Service toll free at 1-866-522-7026.
• Can I add funds to my Discover Gift Card?
  • Discover Gift Cards are not reloadable and funds cannot be transferred from one card to another.
• Can Discover Gift Card balances be given to another individual or can the balance be consolidated?
  • Balances from several Gift Cards cannot be consolidated onto one card. Balances also cannot be transferred from one gift card to another.
• What do I do if the gift card was lost or stolen? – Using a Discover Gift Card FAQ
  • Treat the card like cash – we cannot prevent the unauthorized use of the Gift Card by others. If you notify us immediately at 1-866-522-7026 to report the gift card has been lost, damaged or stolen and you are able to provide us with the Card number, we may be able to send a replacement Card for the remaining funds on the Card.
• Are merchant returns credited to the gift card? – Using a Discover Gift Card FAQ
  • Merchants may credit your returns back to the Gift Card used to make the purchase so keep your Card until you are sure that you won’t need a merchant refund to your Card.

Discover Bank Online App

•  All your banking, in your pocket or purse. Download the Discover Bank Online App today via iOS or Android.

Still Have Questions?

•  Reach someone helpful 24/7. Call 1-800-347-7000! Ask to be connected with the Discover Bank Online Security Center.

Author’s Verdict

If you’ve ever had any questions when using your Discover Gift Card, hopefully this Using a Discover Gift Card FAQ post helped you! Let us know if it did in the comment section below or help add onto our list! Let us know about your thoughts and experience with Discover Bank Online in the comment section below! If you’re interested in more info regarding Discover Bank Online offers, check out our full listing of Discover Bank Online Bank Deals, Offers, Bonuses, and Promotions. Be sure to check back on BankDealGuy for more bank deals!

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